Specialist Sr. - Technical Services

Company Website Ad:

Westlake Management Services Inc. in Plaquemine, LA seeks a Specialist Sr. - Technical Service. Worksite: 26100 LA Highway 405, Plaquemine, LA 70764. Must put job code (R27214) on resume and cover.

DUTIES AND RESPONSIBILITIES

• Support PVC resin sales efforts through providing technical service to customers, both internal and external, and to other stakeholders such as Sales Team, Customer Service, Manufacturing, Product Managers, Logistics, etc.
• Investigate problems and recommend solutions, assist in placing of non-conforming product, assist in commercializing new products, assist in improving existing products, and improve processing of products at customer accounts.
• Act as a technical contact for all U.S. produced suspension PVC.
• Drive improvement of quality of products and testing of products.
• Drive the development of new products.
• Oversight of customer processing of products downstream, including customer trials.
• Ownership of customer training on manufacturing processes.
• Process, investigate, and ensure resolution of customer complaints that involve Tech Svc.
• Drive the development of customer specifications with Manufacturing.
• Work on the comparison and analysis of comparative PVC grades across all U.S. sites.
• Ownership of responses to customer questionnaires with Product Stewardship.
• Coordinate or conduct analytical, physical property, and process testing.
• Understand, run, and interpret data from all lab and processing equipment in building.
• Prepare and conduct technical training for WLK Sales Representatives and Strategic Customers.
• Participate and represent Westlake’s interest in industry trade and technical associations such as PPI, NSF, ASTM, and VI.
• Prepare "White Paper" reports for industry associations.
• Organize, conduct, and evaluate/communicate results of projects.
• Prepare reports and letters.
• Keep abreast of new technologies.
• Understand regulatory requirements and restrictions.
• Work on capital improvement efforts around lab/processing equipment and Tech Svc building.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum Education: Bachelor’s degree in Engineering/Technical/Chemistry.
• Minimum Experience: Any title or occupation in which 60 months of progressive experience in a chemical manufacturing facility, with making decisions that directly affect product quality and customer utilization of the product and dealing with customers to solve complex chemical and product problems, working with PVC Production, Quality Control, Technical Service, Resin Development field, or PVC Applications was gained.
• Up to 25% domestic travel required. 

Please apply online at: https://www.westlake.com/