Superintendent - Warehouse

Job Summary: 
The Shipping Superintendent will be responsible for the day-to-day operations of the site with an elevated level of efficiency. Thus, continually searching to reduce costs and offering a superior level of service to customers. Maintains inventory by receiving, storing, and shipping product; securing warehouse; supervising staff. Maintains a safe and productive work environment whereby team has clear direction, goals, training, and accountability.

DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following: 

• Accomplishes warehouse and organization mission by developing and tracking key KPI’s relative to inventory accuracy, customer complaints and the like.
• Ensuring 100% adherence to accuracy of shipping and receiving documents. 
• Participation in decision making processes involving warehouse/shipping issues such as labour planning and warehouse/shipping priorities.
• Clearly communicate job expectations and coach employees. Sets the tone and expectations for daily activities using strong leadership skills and proper utilization of shift group leaders.
• Works closely with customer service to align resources to demand.
• Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meeting the highest in safety standards. Ensuring safety processes and behaviors are consistently being addressed and improved.
• Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.
• Keeps equipment operating well by enforcing proper operation, training, and implementing suitable Operator level PM’s.
• Aid in the warehousing of finish goods, inventory management, order picking, crating, and shipping of products as required.
• Measure and report the effectiveness of warehousing activities and employee performance.
• Maintain items record, document necessary information, and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Process shipping documents as required (pick / pack / ship confirmation process, Bills of Lading, Packing Slips, B-13, and NAFTA if & when applicable).
• Other duties as assigned.

Education and Experience:

• High School Diploma or GED required with some post-secondary education preferred.
• 3-5 years of leadership/Managing experience within a warehouse environment 
• Highly effective supervisory skills and techniques
• Must possess strong interpersonal skills. 
• Above average organization skills.
• Ability to manage job related matters in a professional, diplomatic, and confidential manner.
• Experience with warehouse ERP/WMS software packages
• Ability to take the lead with respect to implementation of company policies and procedures.
• Ability to supervise and at the same time work as a team player.
• Forklift licensed or willing to obtain one.