Warehouse Supervisor

SUMMARY

Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff. Maintains a safe and productive work environment whereby team has clear direction, goals, training, and accountability.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

• Sets the tone and expectations for daily activities using strong leadership skills and proper utilization of shift group leaders. Works closely with customer service to align resources to demand.
• Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.
• Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.
• Order consumable items in a manner that prevents stock outs without carrying excess inventory.
• Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.
• Maintains accurate inventory by conducting physical cycle counts; reconciling variances; inputting data.
• Secures warehouse and yard by turning alarms on; testing systems, monitoring cameras, enforcing policies.
• Keeps equipment operating well by enforcing proper operation, training, and implementing suitable Operator level PM’s, Supply detailed information on service requirements to maintenance; Tracking equipment uptime.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Accomplishes warehouse and organization mission by developing and tracking key KPI’s relative to productivity, Inventory accuracy, customer complaints and the like.
• Measure and report the effectiveness of warehousing activities and employee's performance
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods / services.
• Ensure shipments’ and inventory transactions’ accuracy
• Clearly communicate job expectations and coach employees. Take disciplinary actions as needed.
• Determine staffing levels and assign workload
• Maintain items record, document necessary information, and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments or external resources such as plowing, pest control, pallet supplier and the like.
• Drive a safe work culture by ensuring completion of all safety training, auditing, and accountability.
• Able to certify as an operator for powered industrial trucks.
• Perform other duties as assigned by Management.
• Some travel required.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• High School Diploma or GED required with some post-secondary education.
• Highly effective supervisory skills and techniques
• Knowledge of warehouse WMS software packages, RF gun scanning and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills